FAQ
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Who do you work with?
We work with all kinds of small businesses — cafes, restaurants, salons, barbers, tradies, fitness studios, online stores, local services, and anyone just getting started. If you need a simple, professional digital setup without the stress, we’re built for you.
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I don’t know what I need, can you help?
Absolutely. Just get in touch, tell us a bit about your business, and we’ll point you to what makes sense, without upselling or wasting your time.
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How long does it take?
Most services are delivered within 5–10 business days, depending on what you choose. In some quick set up cases, it can be completed within 12-24 hours. If you need it quicker, just let us know — we’ll do our best to move fast. During our research phase, we will give you a realistic time frame.
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Is everything fixed-price? No hidden costs.
Yes, what you see is what you pay. No hidden fees, no drawn-out quotes. Everything is clearly listed so you can choose confidently and stay in control of your budget. If your set-up requires as on-going membership or a one off payment, we try to keep this included in the cost, but it will be made very clear before we get to work.
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When and how do I pay?
We don’t take payment upfront - we charge via invoice once the research and setup has been completed. We can get started straight away and payment is due before you go live, once payment is received all relevant links, logins, credentials are handed over. You can either pay via invoice or get a secure payment link after we confirm your package.
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What if I need changes or support later?
We’re happy to help with follow-ups, upgrades, or tweaks down the line. We keep things flexible, just reach out and we’ll give you clear options and costs.